12. Leaders Know How To Listen
Active listening plays a powerful role in making the transition from management to leadership. Understanding the people in our care, learning from their perspectives, and developing their unique talents begins with listening. However, such listening can often be diluted or diminished when there is seemingly no time to pause. Taking the time to listen is the first action of strong leadership. - Tonyalynne Wildhaber, The Courage Practice
Excerpt from full Forbes article published on November 20, 2017.