15 Change Management Mistakes You're Probably Making

15. Not Outlining And Supporting The Internal Transitional Steps 

Change is situational, transition is psychological. Strong change management incorporates both processes. Guide the situational change with clarity of purpose, training and resources, and offer space and time for individuals to digest and process the associated internal transition. Making the steps of transitions known ensures the people will drive the change rather than the change driving them. - Tonyalynne Wildhaber, The Courage Practice 

Excerpt from full Forbes article published on May 23, 2018.