14. Listen To The Organization's Humanity
Employees are the first stakeholders of every organization. Listen to them -- their humanity -- more than the voices of their roles or functions. Create structure and improve processes that elevate their ability to perform with quality, integrity and authentic connection. Engage with them beyond the scope of their responsibilities. Keep the actual humanity of the mission and its deliverables in mind. - Tonyalynne Wildhaber,The Courage Practice
Excerpt from full Forbes article published November 2, 2017.